PROGRAMME OBJECTIVE
To be able to quickly identify staff training gaps in knowledge, skills and attitude as well as learning to identify training needs, and coach and train staff and give correct feedback in a positive and assertive manner.
TARGET GROUP
Experienced supervisors, managers and team leaders.
LEARNING BENEFITS
After completion of this programme, the participants will be able to:
• Identify individual motivators
• Identify staff training gaps
• Build a range of methods for dealing with training gaps in knowledge, skills and attitude.
• Effectively correct subordinates through assertive communication.
• Apply methods for developing staff relationships to ensure personal success.
• Apply the 3 step workplace training method to improve knowledge, skills and attitude.
• Use the positive power of feedback.
• Deliver productive and honest correction without conflict.
• Coach staff to success.
TRAINING STRUCTURE
This programme is presented by two NTC accredited trainers with significant experience in training, coaching and mentoring in complex organisations. The programme is highly experiential, focussing on practical skills and strategies for the workplace. Participants will work in small groups to develop tactics to take back to the workplace to immediately make a difference. The program includes handouts and opportunity for participants to work with the facilitators, one on one, to develop personal coaching tips.
TRAINER
Mark Jones, Accredited with the National Training Council (NTC) of PNG
DURATION
2 Days
VENUE
The Lamana Hotel, Port Moresby, Papua New Guinea
COST
K1, 800 per person, day meal and coffee / tea
IN-HOUSE CUSTOMISING
The Program is suitable for in-house or team training. The contents of the course can be customised to suit individual organisations’ operational practices and management styles as well as staffing learning needs. In-house cost applies.
OTHER REQUIREMENTS
• Maximum of 10 participants per course
• Purchase of the text book is compulsory and as additional cost
• Text book; Management Theory and Practice by Kris Cole, available with PNGIM
PNGIM MANAGEMENT EXCELLENCE AWARD
• Training outside of Port Moresby is negotiable with conditions
• A GOLD AWARD will be given after completion of 10 choice courses
Needing a specially prepared course for your team and company?
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